Shipping Policy

  • Via East provides FREE shipping on all order within India, if the order value is greater than ₹1000. For order value below ₹1000, a basic shipping fee of ₹100 will be charged.
  • After the order confirmation, our operations team ensures that your order is shipped as early as possible. We will ensure that the product reaches you within 5-7 working days from the date of purchase.
  • In some cases it may take longer to receive the shipment depending on your location and accessibility.
  • Our courier partners do not deliver to certain pin codes - you will be intimated if we can't reach your location based on the pin code entered by you.
  • We don't allow editing of orders or addresses once the order is placed. 


  • We ship internationally using FedEx. For deliveries outside India, customs duties and shipping charges are to paid by the customer at the time of checkout. The amount of duties and taxes depend on the policies of your destination country.
  • The estimated delivery time for international orders is 10-12 days.
  • Orders placed from outside of India are non-returnable and non-refundable.
  • At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order.